Why the hammock is the most comfortable choice for relaxation?

When you are in your hammock, your body gets the most natural position for relaxation. Your back stays straight and you can lie for hours in your hammock. Sleep, relax, read, meditate, and count clouds or stars. After endless hours spent in your hammock you will start feeling years younger.

How do I choose my hammock from so many models and styles?

There are many different styles of hammocks and we understand you are confused. Before purchasing your hammock take the time to read our comparison guide between the 3 most popular hammock styles: Rope hammocks, Fabric hammocks, and String hammocks (Mayan Hammocks) Read our guide on how to select your hammock

Do I need a stand for my hammock?

A stand is the quickest and easiest way to utilize your hammock in a variety of places, especially if you decide to get a wheel kit. With a suitable stand, you can enjoy your hammock wherever you want to put it. If you have two trees on a suitable distance you can hang your hammock between them. Use our hanging kits to safely attach your hammock ends to each tree.

What are spreader bars?

Spreader Bars are basically the bars that "spread" the hammock open. One spreader bar is located at each end of the hammock bed, partitioning the bed from the end strings. The bars serve as supports in keeping the bed open and creating a flatter surface even when the hammock is in use. Usually they are composed of different types of wood, aluminum or virtually unbreakable poly. You are most likely to see spreader bars in rope and fabric hammocks.

How long will my hammock last?

There are a variety of factors that can impact the longevity of your hammock, which makes it quite difficult to determine how long your hammock should last.
Environmental factors - UV damage, acid rain, and overall climate can have severe effects on a hammock. These are also factors to consider when selecting what kind of hammock to purchase, however given proper care, any hammock can provide enjoyment for many years.
Following simple steps such as proper cleaning, appropriate use, and suitable storage when the hammock is not in use can prolong your hammocks life.

How do I order and what type of payments do you accept?

Ordering from our website is easier and simpler with CartAssist.com - shopping cart and account manager. We accept all major credit cards and process payments with PayPal.
You are NOT REQUIRED to have PayPal account to pay. Simply enter your credit card information and billing details on the PayPal secure server and we will receive your order.

How long will it take to get my order?

Delivery times and shipment availability can vary for each product based on the delivery location, the size of the product and the product availability limitations. However, the vast majority of our products are shipped within 3 (three) to 7 (seven) business days of original order placement.

How much does the shipping cost?

If a product is not marked as free shipping, you will be charged actual FedEx or UPS rates for your order when it is shipped. The shipping rates depend of your zip code. If you would like to approve the shipping price before ordering please contact us.

Do you ship to my country?

We ship to USA only. Thank you for your interest, but we are unable to ship International at this time.

Do you guarantee your products?

Your satisfaction is our top priority. If for any reason you are not satisfied with our products, please contact us in 7 days for information on how to return or exchange it. As long as the product is in new and unchanged condition you will get a full or partial refund depends on the restocking fee (15-25%) of your money. We are also not able to give you refund on the shipping and handling fee.

What if my product is defective or damaged?

If your product is damaged during the shipping or you found it defective, please notify us in 2 days of the delivery so we can resend a new one.

Caution: Falling and Strangulation Hazard!

Be warned that hammocks may be unstable while getting in or getting out. Please, read the manufacturer's complete instructions on how to assemble and use your hammock. If you do not follow the instructions you may fall down and injury may result.

Children can become entangled in hammock strings. Do not leave children unattended in hammock.